JOIIN TERMS AND CONDITIONS

Joiin is a technology platform that facilitates cost-sharing among verified working professionals for their commuting needs. Joiin does not provide, operate, or function as a transportation service, common carrier, or taxi provider. All cost-sharing arrangements are voluntary, and users participate at their own risk.

These Terms expressly supersede any prior agreements or arrangements with you. Joiin reserves the right to immediately terminate these Terms or deny access to the platform at any time for any reason.

Joiin may amend these Terms from time to time. Any modifications will be effective upon posting the updated Terms. Continued use of the platform constitutes your acceptance of the revised Terms.

• Users must register for an active Joiin Account to access the platform.
• Users must be at least 18 years old and provide accurate personal details, including name, address, mobile phone number, and work email.
• A valid payment method must be provided for ride cost contributions and tech fee payments.
• Users agree to maintain up-to-date account information. Failure to do so may result in suspension or termination of the account.
• Users must maintain the security and confidentiality of their account credentials and are responsible for all activity under their account.
• Users may not create multiple accounts, and each person is permitted to have only one Joiin account unless explicitly authorized by Joiin.

• Joiin facilitates cost-sharing among Riders and Drivers and does not operate as a transportation service.
• Riders contribute a fixed per-kilometer rate (e.g., R10/km) to cover fuel and maintenance expenses.
• Payments made by Riders are reimbursements for costs incurred by Drivers, not earnings.
• Joiin does not take a commission on ride costs but charges a R5 Tech Fee per ride for platform maintenance.
• Joiin merely acts as a payment processor to facilitate reimbursements to Drivers on a weekly basis.

• Riders may cancel before ride confirmation without penalty.
• If a ride is canceled after confirmation, cancellation fees may apply.
• No refunds will be issued for completed rides or Joiin Tech Fees.

• Only vehicles personally owned by the Driver may be used for Joiin ride-sharing.
• Rental, leased, company-owned, or commercially registered vehicles are strictly prohibited.
• Joiin will verify vehicle ownership and remove non-compliant vehicles from the platform.
• Vehicles must be roadworthy, fully licensed, and insured with comprehensive or third-party insurance.